Shipping

We ship to the entire continental United States, Hawaii, Alaska, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, Micronesia, the Marshall Islands, the Northern Mariana Islands and Palau.

It depends on where you are. We ship most orders the day after they're placed. We ship USPS Priority Mail 1-3 day.

Most orders ship the day after they are placed Monday through Thursday

In the past, we have found that heat packs negatively affected many shipments' health and overheated many varieties of succulents. However, if your area's temperatures are extreme and below 25 degrees Fahrenheit, please contact us as we will wait to ship until warmer weather returns.

Plants

All plants are shipped bare root unless otherwise specified. This ensures shipping costs remain low and allows us to bettter proctect your plants.

Check out our blog post about rooting succulents!

Due to the nature of plants we cannot except returns at this time. 

Any issues with your order must be brought to our attention within 72 hours of delivery. Simply send us a message or email and we will take care of any issues.

Please message us or contact specialrequests@truesucculents.com and we'd be happy to help!